In a fiercely competitive world of business, operational excellence can be a key driver of competitive advantage and profitability. To achieve this status, companies must first determine what operational excellence looks like in their particular business, and then move decisively to attain it.

The Glass Door CES will work as a guide who will help you avoid the obstacles and diversions in your path to achieving Excellence, and will get you to your destiny faster, and at a lower total cost.

Our coaches, strategists and consultants are not only experts in Operational Excellence, but have also led their own organizations successfully through Operational Excellence initiatives. We provide our clients with the hands-on experiences and leadership skills required to have a profound and sustainable impact on their businesses.


The challenge today is the need to make price reductions, create better quality, and deliver with shorter lead-times. Clearly the need is a method for achieving this throughout a company on a rapid, systemic and continuous basis.

Lean Six Sigma is the path to your ‘Pursuit to Perfection’.

At the Glass Door CES, we use the tools of Lean Six Sigma training to ensure all the work you do is human-centered and designed to produce consistent results. We know that your company’s processes have to be designed with a cohesive, organization-wide goal in mind.

We will help you transform your entire organization.

We follow a holistic approach to organizational transformation. We work from both the ground up and the top down. Our program breaks each job down into its components to discover the most efficient way of performing it.

At the same time, we evaluate every facet of your business in order to create a seamless process.

During The Glass Door CES’s inspiring deployment of the Lean Six Sigma Model, participants will learn how to plan, deploy, assess, validate, sustain, and continuously improve.

We follow a simple 5-Stage plan that sets you on the right path:

Stage 1: Foundation and Stability

  • Vision Setting and Alignment
  • Launch Planning/Governance Team Training
  • Six Sigma Foundation

Stage 2: Analysis and Planning

  • Enterprise Value Stream Mapping/SIPOC
  • Six Sigma Deployment Master Schedule
  • I.C.K chart

Stage 3: Coaching Through a Modularized and Hands-on Process

Stage 4: Deployment

  • Execute DMAIC Kaizen (Six Sigma)
  • Team Based Problem Solving
  • 5S Workplace Organization
  • Statistical Process Control

Stage 5: Expand and Sustain Through Standardization


Total Productive Maintenance (TPM) is a lean-based approach to managing equipment that helps prevent breakdowns, eliminate delays, and control for product defects.

Too often, companies look at maintenance as a separate and expensive activity that prevents maximum productivity. However, the reality is that breakdowns cost companies time and money.

What makes TPM unique is the fact that it integrates maintenance into the daily production schedule. Operators are empowered to take an active role in maintaining their equipment, both individually and as a team. Managers can rely on their workers to constantly be vigilant about maintenance issues, which helps reduce or eliminate surprise breakdowns.

The objectives of TPM are:

  • To empower the workforce to take an active role in maintenance
  • To use data to support predictive and preventive maintenance
  • To streamline the flow of information around specific equipment management
  • To create a safer workplace

Now, how will The Glass Door CES add value to your organization?

The Glass Door CES’s Total Productive Maintenance deployment model will guide you through your journey to Operational Excellence through the 8 pillars of TPM:

  1. Autonomous Maintenance
  2. Focused Improvement
  3. Planned Maintenance
  4. Quality Management
  5. Early Equipment Maintenance
  6. Education and Training
  7. Environment, Health and Safety
  8. TPM in Office Functions

We will train you, help you in your data analysis, provide you with the necessary problem solving tools and most importantly, we will help you build a sustainable work system.


Many companies today are implementing 5S as part of their Lean initiatives to reduce cost and improve efficiency.  But to implement a 5S program a plan, a clear direction with well thought out goals is needed to improve the chance of success you

At The Glass Door CES, our consultants are leading experts in planning and implementation of 5S. Our experienced professional consultants will provide the guidance and direction that match your unique wants and needs.

The heart of 5S is the systematic identification and elimination of waste. We do this by using 5S principles to define value-added versus non-value-added activity and to establish a link between practical problem solving and the 5S process:

  • Sort (Seiri) – Organization: Eliminate unnecessary items and materials.
  • Set in Order (Seiton) – Orderliness: A place for everything and everything in its place.
  • Shine (Seiso) – Cleanliness: Eliminating the source of waste and contamination.
  • Standardize (Seiketsu) – Standardized cleanup: A procedure to maintain and monitor the first 3 Ss
  • Sustain (Shitsuke) – Discipline: Train, educate, and change habits while relentlessly following the previous four steps.

As part of our consulting services we will:

  1. Evaluate the current state of your processes, including any possible obstacles
  2. Identify the types of waste that could be eliminated through 5S
  3. Determine where implementing 5S would provide your company the greatest impact to your quality, efficiency and bottom line
  4. Create a solid plan of action for successful implementation of 5S in your facilities
  5. Define and demonstrate the proper 5S methodology
  6. Provide any required forms, templates, visual aids and procedures
  7. Provide direction to the leadership team for implementation of your 5S program
  8. Onsite, hands-on expertise provided at your locations
  9. Coaching your leadership teams to increase their rate of success